Guest Engagement
at Scale with WhatsApp
Guest Engagement
at Scale with WhatsApp
Guest Engagement
at Scale with WhatsApp
Automate personalised guest conversations and send high-performing outbound campaigns, all through the world’s most trusted messaging app.
Automate personalised guest conversations and send high-performing outbound campaigns, all through the world’s most trusted messaging app.
Automate personalised guest conversations and send high-performing outbound campaigns, all through the world’s most trusted messaging app.
Hey!, We're counting down to your Birthday 🎂 Celebrate with a free £25 gift on us.
Hey!, We're counting down to your Birthday 🎂 Celebrate with a free £25 gift on us.
Amazing, can I book for Friday at 7pm?
Amazing, can I book for Friday at 7pm?
Of course! Just let me know what time and how many people, and I’ll get it sorted for you.
Of course! Just let me know what time and how many people, and I’ll get it sorted for you.
Hey!, We're counting down to your Birthday 🎂 Celebrate with a free £25 gift on us.
Hey!, We're counting down to your Birthday 🎂 Celebrate with a free £25 gift on us.
Hey!, We're counting down to your Birthday 🎂 Celebrate with a free £25 gift on us.
Amazing, can I book for Friday at 7pm?
Amazing, can I book for Friday at 7pm?
Amazing, can I book for Friday at 7pm?
Of course! Just let me know what time and how many people, and I’ll get it sorted for you.
Of course! Just let me know what time and how many people, and I’ll get it sorted for you.
Of course! Just let me know what time and how many people, and I’ll get it sorted for you.
Trusted by Leading Hospitality Brands
Trusted by Leading Hospitality Brands
Trusted by Leading Hospitality Brands
Trusted by Leading Hospitality Brands
98%
98%
98%
Open Rate
Open Rate
Open Rate
Messages that get seen
Messages that get seen
Messages that get seen
45%
45%
45%
Click Through Rate
Click Through Rate
Click Through Rate
High engagement per click
High engagement per click
High engagement per click
3-4x
3-4x
3-4x
Conversion Boost
Conversion Boost
Conversion Boost
Better sales than email
Better sales than email
Better sales than email
3bn
3bn
3bn
People use Whatsapp
People use Whatsapp
People use Whatsapp
Largest messaging platform
Largest messaging platform
Largest messaging platform
Fewer No-Shows
Booking Updates
That Feel Personal
Keep guests informed, reduce no-shows and make changes easy. From confirmations to last-minute updates, guests can manage bookings through a natural conversation.
You're all booked in for tomorrow at 6pm.
Oh I forgot to ask, can i change my booking from 4 people to 5?
Of course Becky! The more the merrier! I've updated your booking.
You're all booked in for tomorrow at 6pm.
Oh I forgot to ask, can i change my booking from 4 people to 5?
Of course Becky! The more the merrier! I've updated your booking.
You're all booked in for tomorrow at 6pm.
Oh I forgot to ask, can i change my booking from 4 people to 5?
Of course Becky! The more the merrier! I've updated your booking.
You're all booked in for tomorrow at 6pm.
Oh I forgot to ask, can i change my booking from 4 people to 5?
Of course Becky! The more the merrier! I've updated your booking.
We're excited to have you tonight! Would you like to pre-order anything for the table?
Yeah sure, It's my sisters birthday. Could we have a bottle of presecco?
Yeah sure, we'll have that ready for you!
We're excited to have you tonight! Would you like to pre-order anything for the table?
Yeah sure, It's my sisters birthday. Could we have a bottle of presecco?
Yeah sure, we'll have that ready for you!
We're excited to have you tonight! Would you like to pre-order anything for the table?
Yeah sure, It's my sisters birthday. Could we have a bottle of presecco?
Yeah sure, we'll have that ready for you!
We're excited to have you tonight! Would you like to pre-order anything for the table?
Yeah sure, It's my sisters birthday. Could we have a bottle of presecco?
Yeah sure, we'll have that ready for you!
More Revenue, Less Effort
More Revenue, Less Effort
More Revenue, Less Effort
More Revenue, Less Effort
AI-Powered Upsells
That Feel Effortless
AI-Powered Upsells
That Feel Effortless
AI-Powered Upsells
That Feel Effortless
Increase your revenue without lifting a finger. Use WhatsApp to offer preorders or upgrades before guests arrive, with AI handling the back-and-forth like a real team member.
Increase your revenue without lifting a finger. Use WhatsApp to offer preorders or upgrades before guests arrive, with AI handling the back-and-forth like a real team member.
Increase your revenue without lifting a finger. Use WhatsApp to offer preorders or upgrades before guests arrive, with AI handling the back-and-forth like a real team member.
More 5-Star Reviews
Feedback Requests
That Drives Reviews
Turn great experiences into great reviews. Automatically follow up after a visit, collect feedback and invite happy guests to leave a review while the moment’s still fresh.
Hi Becky, did you enjoy your time with us yesterday?
Yes, it was fantastic, thank you!!
That's fantastic to hear. Do you mind taking two minutes to leave us a Google review?
Hi Becky, did you enjoy your time with us yesterday?
Yes, it was fantastic, thank you!!
That's fantastic to hear. Do you mind taking two minutes to leave us a Google review?
Hi Becky, did you enjoy your time with us yesterday?
Yes, it was fantastic, thank you!!
That's fantastic to hear. Do you mind taking two minutes to leave us a Google review?
Hi Becky, did you enjoy your time with us yesterday?
Yes, it was fantastic, thank you!!
That's fantastic to hear. Do you mind taking two minutes to leave us a Google review?
Higher Engagement
Higher Engagement
Higher Engagement
Higher Engagement
Broadcast to Your Existing Database
Broadcast to Your Existing Database
Broadcast to Your Existing Database
Reach past guests directly on WhatsApp with tailored messages, offers and updates. Re-engage your customer base without relying on email or ads.
Reach past guests directly on WhatsApp with tailored messages, offers and updates. Re-engage your customer base without relying on email or ads.
Reach past guests directly on WhatsApp with tailored messages, offers and updates. Re-engage your customer base without relying on email or ads.
Works With Your Stack
Powerful Integrations That Save You Time
Connect to the tools you already use. HeyGuest works seamlessly with your booking system, CRM, Loyalty and more, so everything stays in sync.
What Our Customers Are Saying
HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.
Zoe Anderson
Rudys - Mission Mars
We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.
Harry Gurney
The Cat & Wickets Pub Company
I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.
Pollie Hall
Drake & Morgan
What Our Customers Are Saying
HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.
Zoe Anderson
Rudys - Mission Mars
We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.
Harry Gurney
The Cat & Wickets Pub Company
I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.
Pollie Hall
Drake & Morgan
What Our Customers Are Saying
HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.
Zoe Anderson
Rudys - Mission Mars
We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.
Harry Gurney
The Cat & Wickets Pub Company
I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.
Pollie Hall
Drake & Morgan
What Our Customers Are Saying
HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.
Zoe Anderson
Rudys - Mission Mars
We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.
Harry Gurney
The Cat & Wickets Pub Company
I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.
Pollie Hall
Drake & Morgan
Frequently Asked Questions
What is HeyGuest?
HeyGuest is an AI-powered messaging platform for hospitality venues. It helps automate guest conversations, manage bookings, send WhatsApp campaigns, and capture guest data through WiFi and integrations - all from one smart, centralised inbox.
How can I get better open rates than email for my venue promotions?
What’s the best way to send booking reminders or birthday offers to guests?
Can I automate WhatsApp messages without doing it manually each time?
How can I personalise WhatsApp campaigns without spending hours doing it?
What kind of promotions work well on WhatsApp for restaurants or bars?
Is it legal to use WhatsApp for marketing in hospitality?
What is HeyGuest?
HeyGuest is an AI-powered messaging platform for hospitality venues. It helps automate guest conversations, manage bookings, send WhatsApp campaigns, and capture guest data through WiFi and integrations - all from one smart, centralised inbox.
How can I get better open rates than email for my venue promotions?
What’s the best way to send booking reminders or birthday offers to guests?
Can I automate WhatsApp messages without doing it manually each time?
How can I personalise WhatsApp campaigns without spending hours doing it?
What kind of promotions work well on WhatsApp for restaurants or bars?
Is it legal to use WhatsApp for marketing in hospitality?
What is HeyGuest?
HeyGuest is an AI-powered messaging platform for hospitality venues. It helps automate guest conversations, manage bookings, send WhatsApp campaigns, and capture guest data through WiFi and integrations - all from one smart, centralised inbox.
How can I get better open rates than email for my venue promotions?
What’s the best way to send booking reminders or birthday offers to guests?
Can I automate WhatsApp messages without doing it manually each time?
How can I personalise WhatsApp campaigns without spending hours doing it?
What kind of promotions work well on WhatsApp for restaurants or bars?
Is it legal to use WhatsApp for marketing in hospitality?
What is HeyGuest?
HeyGuest is an AI-powered messaging platform for hospitality venues. It helps automate guest conversations, manage bookings, send WhatsApp campaigns, and capture guest data through WiFi and integrations - all from one smart, centralised inbox.
How can I get better open rates than email for my venue promotions?
What’s the best way to send booking reminders or birthday offers to guests?
Can I automate WhatsApp messages without doing it manually each time?
How can I personalise WhatsApp campaigns without spending hours doing it?
What kind of promotions work well on WhatsApp for restaurants or bars?
Is it legal to use WhatsApp for marketing in hospitality?
Ready to Join the Hospitality Brands Leading the Way?
Trusted by top hospitality teams using AI to boost bookings, streamline service and stay ahead of the curve.
Ready to Join the Hospitality Brands Leading the Way?
Trusted by top hospitality teams using AI to boost bookings, streamline service and stay ahead of the curve.
Ready to Join the Hospitality Brands Leading the Way?
Trusted by top hospitality teams using AI to boost bookings, streamline service and stay ahead of the curve.
Ready to Join the Hospitality Brands Leading the Way?
Trusted by top hospitality teams using AI to boost bookings, streamline service and stay ahead of the curve.