HeyGuest is an AI-powered messaging platform for hospitality venues. It helps automate guest conversations, manage bookings, send WhatsApp campaigns, and capture guest data through WiFi and integrations - all from one smart, centralised inbox.

Answer every call. Reply to every message. Never miss a booking again.

Q: How can I respond to guest messages automatically without hiring more staff?

HeyGuest is a smart AI messaging platform designed for hospitality venues. It helps you manage guest conversations, take bookings and increase revenue across WhatsApp, Instagram, Messenger and your website, all in one place.

Q: What’s the easiest way to manage guest chats from multiple platforms?

HeyGuest brings all guest conversations into one smart inbox, so you can manage WhatsApp, Instagram, and website messages in one place, no switching apps.

Q: How can I get more table bookings from guests who message us?

HeyGuest uses AI to respond quickly, share menus, answer questions, and guide guests to book a table - improving conversion from enquiry to booking.

Q: What’s a simple way to upsell to guests without being pushy?

With HeyGuest, you can automatically suggest extras like tasting menus or drinks pairings at the right time during guest conversations, increasing spend naturally.

Q: Is there a tool that helps small hospitality venues compete with big chains?

Yes. HeyGuest is designed to be affordable and scalable for independents, giving smaller venues access to smart automation tools used by larger operators.

Q: How do I improve guest communication without spending hours a day on messages?

AI-powered tools like HeyGuest handle the bulk of guest messages automatically, giving accurate, friendly responses that feel personal - so you stay responsive without being overwhelmed.

Automate guest conversations, capture every booking, and deliver seamless service - 24/7.

Book a Demo

Watch Video

5.0

Read what our customers say

Trusted by Leading Hospitality Brands

Automate your messages

Let Your AI Concierge Handle It All

HeyGuest AI swiftly answers your online inquiries across multiple messaging platforms, 24 hours a day, 7 days a week.

Instantly respond to your guests with AI

Connect AI to WhatsApp, Instagram, Messenger & your website

Automatically book guests directly into your diary

Upsell & drive revenue 24/7

Learn More

Listen to Charlotte make a restaurant reservation

Voice AI for Hospitality

Turn Your Missed Calls Into Reservations, 24/7

Our Voice AI answers instantly, speaks naturally, and confirms reservations in real time. It's like having your best front-of-house staff on every call, even after hours.

Answers every call instantly

Handles multiple calls at the same time

Works 24/7, including holidays

Takes bookings and confirms availability

Learn More

The Hospitality Inbox

All Your Guest Messages, One Smart Inbox

Track every conversation from first “hello” to final booking, across WhatsApp, socials, and your website.

Stop juggling apps, manage all chats in one place

Eliminate slow replies with instant AI responses

Keep context with full chat history at your fingertips

Book Demo

Try For Free

We're excited to have you tonight! Would you like to pre-order anything for the table?

10:30 AM

Yeah sure, It's my sisters birthday. Could we have a bottle of presecco?

10:30 AM

Yeah sure, we'll have that ready for you!

10:30 AM

98% Open Rate with WhatsApp

Ultra-High Open Rate Messaging Your Guests Actually Read

Start personalised guest conversations and send high-performing outbound campaigns, all through the world’s most trusted messaging app.

Automated WhatsApp promotions

Personalized birthday & follow-up messages

Custom templates tailored to your business

Real-time messaging analytics

Learn More

What Our Customers Are Saying

HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.

Zoe Anderson

Rudys - Mission Mars

We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.

Harry Gurney

The Cat & Wickets Pub Company

I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.

Pollie Hall

Drake & Morgan

What Our Customers Are Saying

HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.

Zoe Anderson

Rudys - Mission Mars

We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.

Harry Gurney

The Cat & Wickets Pub Company

I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.

Pollie Hall

Drake & Morgan

What Our Customers Are Saying

HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.

Zoe Anderson

Rudys - Mission Mars

We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.

Harry Gurney

The Cat & Wickets Pub Company

I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.

Pollie Hall

Drake & Morgan

What Our Customers Are Saying

HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.

Zoe Anderson

Rudys - Mission Mars

We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.

Harry Gurney

The Cat & Wickets Pub Company

I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.

Pollie Hall

Drake & Morgan

Frequently Asked Questions

What is HeyGuest?

HeyGuest combines powerful Voice AI and messaging tools to automate guest conversations, handle reservations, send targeted WhatsApp campaigns, and boost conversion, all from one simple platform.

How can I respond to guest messages automatically without hiring more staff?

What’s the easiest way to manage guest chats from multiple platforms?

How can I get more table bookings from guests who message us?

What’s a simple way to upsell to guests without being pushy?

Is there a tool that helps small hospitality venues compete with big chains?

How do I improve guest communication without spending hours a day on messages?

How can I make sure no guest calls or messages are missed?

Can the AI actually take bookings over the phone?