AI Concierge Built for Hospitality, Ready in Minutes
AI Concierge Built for Hospitality, Ready in Minutes
AI Concierge Built for Hospitality, Ready in Minutes
HeyGuest AI responds promptly to your online enquiries across multiple messaging platforms, 24 hours a day, 7 days a week.
HeyGuest AI responds promptly to your online enquiries across multiple messaging platforms, 24 hours a day, 7 days a week.
HeyGuest AI responds promptly to your online enquiries across multiple messaging platforms, 24 hours a day, 7 days a week.
Trusted by Leading Hospitality Brands
Trusted by Leading Hospitality Brands
Trusted by Leading Hospitality Brands
Trusted by Leading Hospitality Brands
Launch Your Concierge in 3 Simple Steps
1. Personalise your AI
Add FAQs, booking links and preferences to personalise responses.
1. Personalise your AI
Add FAQs, booking links and preferences to personalise responses.
1. Personalise your AI
Add FAQs, booking links and preferences to personalise responses.
1. Personalise your AI
Add FAQs, booking links and preferences to personalise responses.
2. Connect Channels
Link WhatsApp, Facebook, Instagram or your website in minutes.
2. Connect Channels
Link WhatsApp, Facebook, Instagram or your website in minutes.
2. Connect Channels
Link WhatsApp, Facebook, Instagram or your website in minutes.
2. Connect Channels
Link WhatsApp, Facebook, Instagram or your website in minutes.
3. Go Live and Automate
Let your AI handle guest enquiries, bookings and support 24/7.
3. Go Live and Automate
Let your AI handle guest enquiries, bookings and support 24/7.
3. Go Live and Automate
Let your AI handle guest enquiries, bookings and support 24/7.
3. Go Live and Automate
Let your AI handle guest enquiries, bookings and support 24/7.
No coding, no prompts. HeyGuest does all the heavy lifting
Simple Setup
From Independents to Chains, AI That Works
From Independents to Chains, AI That Works
From Independents to Chains, AI That Works
Whether you run one venue or many, setup is simple. Add locations, opening hours, and menus in minutes, no tech skills needed.
Whether you run one venue or many, setup is simple. Add locations, opening hours, and menus in minutes, no tech skills needed.
Whether you run one venue or many, setup is simple. Add locations, opening hours, and menus in minutes, no tech skills needed.
Automate your messages
Simplify Guest Communication with One Inbox
Stay in control with a single inbox for all guest messages. Monitor chats live, step in when needed, and manage conversations from every channel - all in one place.
We're excited to have you tonight! Would you like to pre-order anything for the table?
Yeah sure, It's my sisters birthday. Could we have a bottle of presecco?
Yeah sure, we'll have that ready for you!
We're excited to have you tonight! Would you like to pre-order anything for the table?
Yeah sure, It's my sisters birthday. Could we have a bottle of presecco?
Yeah sure, we'll have that ready for you!
We're excited to have you tonight! Would you like to pre-order anything for the table?
Yeah sure, It's my sisters birthday. Could we have a bottle of presecco?
Yeah sure, we'll have that ready for you!
We're excited to have you tonight! Would you like to pre-order anything for the table?
Yeah sure, It's my sisters birthday. Could we have a bottle of presecco?
Yeah sure, we'll have that ready for you!
WhatsApp Messaging
Proactive Outreach
with Built-in AI Replies
Proactive Outreach
with Built-in AI Replies
Proactive Outreach
with Built-in AI Replies
Automatically message guests on WhatsApp when they reach key moments. If they reply, your AI steps in with helpful, natural responses, keeping service fast and personal.
Automatically message guests on WhatsApp when they reach key moments. If they reply, your AI steps in with helpful, natural responses, keeping service fast and personal.
Automatically message guests on WhatsApp when they reach key moments. If they reply, your AI steps in with helpful, natural responses, keeping service fast and personal.
All-in-One Guest Messaging Toolkit
One Inbox
See all guest messages in real time, jump in when needed, and keep chats flowing across channels.
One Inbox
See all guest messages in real time, jump in when needed, and keep chats flowing across channels.
One Inbox
See all guest messages in real time, jump in when needed, and keep chats flowing across channels.
One Inbox
See all guest messages in real time, jump in when needed, and keep chats flowing across channels.
Over 130+ Languages
Communicate naturally, replies are automatically delivered in your guest’s language.
Over 130+ Languages
Communicate naturally, replies are automatically delivered in your guest’s language.
Over 130+ Languages
Communicate naturally, replies are automatically delivered in your guest’s language.
Over 130+ Languages
Communicate naturally, replies are automatically delivered in your guest’s language.
Upsell & Pre-orders
Turn conversations into sales with AI, from extras and upgrades to pre-orders and add-ons.
Upsell & Pre-orders
Turn conversations into sales with AI, from extras and upgrades to pre-orders and add-ons.
Upsell & Pre-orders
Turn conversations into sales with AI, from extras and upgrades to pre-orders and add-ons.
Upsell & Pre-orders
Turn conversations into sales with AI, from extras and upgrades to pre-orders and add-ons.
Powerful Integrations
Our AI can take, manage & amend guest bookings across multiple reservation systems, in an instant.
Powerful Integrations
Our AI can take, manage & amend guest bookings across multiple reservation systems, in an instant.
Powerful Integrations
Our AI can take, manage & amend guest bookings across multiple reservation systems, in an instant.
Powerful Integrations
Our AI can take, manage & amend guest bookings across multiple reservation systems, in an instant.
Human Handover
Let your team take over at any point in the conversation, with seamless transitions between AI and human.
Human Handover
Let your team take over at any point in the conversation, with seamless transitions between AI and human.
Human Handover
Let your team take over at any point in the conversation, with seamless transitions between AI and human.
Human Handover
Let your team take over at any point in the conversation, with seamless transitions between AI and human.
Integrated bookings
Guests can book, pay and receive confirmations without ever leaving the chat.
Integrated bookings
Guests can book, pay and receive confirmations without ever leaving the chat.
Integrated bookings
Guests can book, pay and receive confirmations without ever leaving the chat.
Integrated bookings
Guests can book, pay and receive confirmations without ever leaving the chat.
Who we serve
Bars & Pubs
Bars & Pubs
Bars & Pubs
Bars & Pubs
Campsites
Campsites
Campsites
Campsites
Coffee Shops
Coffee Shops
Coffee Shops
Coffee Shops
Gyms
Gyms
Gyms
Gyms
Holiday Parks
Holiday Parks
Holiday Parks
Holiday Parks
Hotels
Hotels
Hotels
Hotels
Night Clubs
Night Clubs
Night Clubs
Night Clubs
Restaurants
Restaurants
Restaurants
Restaurants
Retail
Retail
Retail
Retail
What Our Customers Are Saying
HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.
Zoe Anderson
Rudys - Mission Mars
We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.
Harry Gurney
The Cat & Wickets Pub Company
I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.
Pollie Hall
Drake & Morgan
What Our Customers Are Saying
HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.
Zoe Anderson
Rudys - Mission Mars
We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.
Harry Gurney
The Cat & Wickets Pub Company
I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.
Pollie Hall
Drake & Morgan
What Our Customers Are Saying
HeyGuest has been a really helpful tool for our team, saving us a lot of time by handling FAQs smoothly. We like having the flexibility to step in with a human response when needed.
Zoe Anderson
Rudys - Mission Mars
We trust HeyGuest’s AI to handle guest communication around the clock. It’s reliable, fast and always on point. Our response time is faster, bookings are up, and guests love the quick replies.
Harry Gurney
The Cat & Wickets Pub Company
I used to respond to 20 conversations an hour, now I only need to jump in once every three. HeyGuest has taken a huge load off and guests still get quick, helpful replies.
Pollie Hall
Drake & Morgan
Frequently Asked Questions
What is HeyGuest?
HeyGuest is an AI-powered messaging platform for hospitality venues. It helps automate guest conversations, manage bookings, send WhatsApp campaigns, and capture guest data through WiFi and integrations - all from one smart, centralised inbox.
How do I automate replies to common guest questions like opening hours or menus?
Can I set up automated bookings through WhatsApp or my website?
What happens if a chatbot doesn’t know the answer to a guest’s question?
How do I personalise automated guest replies without writing them all myself?
Can I use AI to suggest upsells like special menus or premium tables?
What’s the best way to handle guest messaging in multiple languages?
What is HeyGuest?
HeyGuest is an AI-powered messaging platform for hospitality venues. It helps automate guest conversations, manage bookings, send WhatsApp campaigns, and capture guest data through WiFi and integrations - all from one smart, centralised inbox.
How do I automate replies to common guest questions like opening hours or menus?
Can I set up automated bookings through WhatsApp or my website?
What happens if a chatbot doesn’t know the answer to a guest’s question?
How do I personalise automated guest replies without writing them all myself?
Can I use AI to suggest upsells like special menus or premium tables?
What’s the best way to handle guest messaging in multiple languages?
What is HeyGuest?
HeyGuest is an AI-powered messaging platform for hospitality venues. It helps automate guest conversations, manage bookings, send WhatsApp campaigns, and capture guest data through WiFi and integrations - all from one smart, centralised inbox.
How do I automate replies to common guest questions like opening hours or menus?
Can I set up automated bookings through WhatsApp or my website?
What happens if a chatbot doesn’t know the answer to a guest’s question?
How do I personalise automated guest replies without writing them all myself?
Can I use AI to suggest upsells like special menus or premium tables?
What’s the best way to handle guest messaging in multiple languages?
What is HeyGuest?
HeyGuest is an AI-powered messaging platform for hospitality venues. It helps automate guest conversations, manage bookings, send WhatsApp campaigns, and capture guest data through WiFi and integrations - all from one smart, centralised inbox.
How do I automate replies to common guest questions like opening hours or menus?
Can I set up automated bookings through WhatsApp or my website?
What happens if a chatbot doesn’t know the answer to a guest’s question?
How do I personalise automated guest replies without writing them all myself?
Can I use AI to suggest upsells like special menus or premium tables?
What’s the best way to handle guest messaging in multiple languages?
Ready to Join the Hospitality Brands Leading the Way?
Trusted by top hospitality teams using AI to boost bookings, streamline service and stay ahead of the curve.
Ready to Join the Hospitality Brands Leading the Way?
Trusted by top hospitality teams using AI to boost bookings, streamline service and stay ahead of the curve.
Ready to Join the Hospitality Brands Leading the Way?
Trusted by top hospitality teams using AI to boost bookings, streamline service and stay ahead of the curve.
Ready to Join the Hospitality Brands Leading the Way?
Trusted by top hospitality teams using AI to boost bookings, streamline service and stay ahead of the curve.