Boosting Guest Experiences into Positive Reviews
Engage with Your Customers Like Never Before with Our Cutting-Edge AI Platform and Marketing Tools.
Concierge
Your very own AI staff member, dedicated to managing customer enquiries, reservations, feedback, complaint handling, and online reviews.
Review Management
Experience seamless, fully automated feedback and review requests with an impressive open rate of over 98%. Our advanced AI technology effortlessly enhances customer satisfaction, leading to fewer negative Google reviews and a surge in positive ones.
One Inbox
Consolidate messages from multiple platforms—Facebook, Instagram, WhatsApp, and Google—into a single, streamlined inbox. Effortlessly read and respond to all communications in one place, saving hours of time with our predictive AI reply generator.
WhatsApp WiFi
Enhance your guests’ experience with our straightforward, three-click login process. We are the first to offer WhatsApp logins for Guest WiFi, providing a familiar and convenient option for users, given WhatsApp’s widespread popularity and ease of use.
It Starts With Hello.
With the help of our integration partners, our system automatically welcomes your guests upon arrival, providing them with timely offers, links to online ordering, and more.
Supports Time/Day Scheduling
Two-Way Messaging
Proof of Prescence Trigger
Automatic Feedback Requests
Feedback and reviews are essential for any business. After visiting your venue, guests will automatically receive a prompt to leave a review or provide feedback. They can easily respond via WhatsApp, and their feedback will be analysed and managed according to the criteria you set.
Your Google Reviews and customer feedback are conveniently displayed on your personalised dashboard, giving you a clear overview of guest sentiments.
AI Complaint Handling
98% Open Rate
Push Positive Reviews To Google, Trip Advisor & Facebook
Increase Customer Retention
One Inbox
Bring together messages from various platforms (Facebook, Instagram, WhatsApp, and Google) into one centralised inbox. Easily manage all your communications in one location and save valuable time with our predictive AI reply generator.
Read & Reply to All Messages
AI generated responses to customers
Automatic Complaint Detection
Automatic Feedback Detection
WhatsApp Notification Handling
Something about notifications via ResDiary
AI Complaint Handling
98% Open Rate
Push Positive Reviews To Google, Trip Advisor & Facebook
Increase Customer Retention
Segment & Broadcast
Sending relevant and targeted messages is crucial for achieving the best results with your customers. With our integrated WhatsApp Broadcast feature, you can segment your guests at a granular level and market to them effectively using WhatsApp.
Automatically request feedback and reviews
AI generated responses to customers
Supports Multiple Login Methods
GDPR Compliant
Let Your Guests Login
How They Want To
Feedback and reviews are vital for any business. Using the built-in Review Machine integration guests will automatically be promped to leave a review or feedbacck after their visit to your venue. Your Google Reviews and customer feedback are displayed on your personalised dashboard.
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Your content goes here. Edit or remove this text inline or in the module Content settings. Yois text in the module Advanced settings.every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
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Your content goes here. Edit or remove this text inline or in the module Content settings. You cs and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Integrations
Our system integrates with all of the following platforms allowing simple data transfer from us to them.
Frequently Asked Questions
Here are some of the most commonly asked questions: