AI Assistants Overview

AI Assistants Overview

This page displays a list of all your created AI Assistants, along with their key details and management options. AI Assistants can be used to automatically handle guest enquiries across multiple messaging channels, available 24/7.

👥 What You’ll See

Each assistant is listed in a table with the following columns:

Column

Description

Name

The name of your assistant (e.g. "HeyGuest Website").

Type

Indicates the assistant type — e.g. Custom or Hospitality.

Created At

The date and time the assistant was first created.

Updated At

The last time the assistant was modified.

Actions

Click View to open and manage that assistant.


➕ Creating a New Assistant

To create a new assistant:

  1. Click the blue Create AI Assistant button in the top right corner.

  2. Follow the guided setup to define your assistant's name, type, and behaviours.

Once created, your assistant can begin handling incoming messages automatically.